Question 1

How much does cleaning cost in Kempton Park?

Accepted Answer

Standard house cleaning starts from R450, deep cleans from R950, maid services from R350 and move-in/out cleans from R1 200. Final pricing depends on home size, condition and add-ons. WhatsApp us for a firm quote in minutes.

Question 2

Do you charge per hour or per job?

Accepted Answer

Mostly per job — we quote a fixed price upfront so there are no surprise hourly bills. For maid services we offer flat half-day or full-day rates.

Question 3

Are there any hidden fees?

Accepted Answer

No. Travel within Kempton Park, Birchleigh, Glen Marais, Edenvale, Pomona, Isando and surrounds is included. Add-ons (inside oven, inside fridge, laundry, ironing, windows) are quoted before we start.

Question 4

Do you offer discounts for recurring cleans?

Accepted Answer

Yes — weekly cleans get 15% off, fortnightly 10% off and monthly 5% off, applied automatically from the second visit.

Question 5

How do I book a cleaning?

Accepted Answer

WhatsApp us, call 061 405 0214 or use the Book page. Tell us the suburb, property size and preferred date — we confirm in minutes.

Question 6

Can I book a same-day clean in Kempton Park?

Accepted Answer

Yes, subject to availability. WhatsApp us before 12pm and we usually dispatch a team the same afternoon across Kempton Park, Birchleigh, Edenvale and surrounds.

Question 7

What are your operating hours?

Accepted Answer

Monday to Saturday, 7am – 6pm. After-hours office cleaning is available by contract.

Question 8

Can I reschedule or cancel?

Accepted Answer

Yes, free of charge with 12 hours' notice. Cancellations under 12 hours carry a 50% call-out fee.

Question 9

Are your cleaners vetted?

Accepted Answer

Every cleaner is background-checked, reference-verified, trained on our 50-point checklist and works under our public liability cover.

Question 10

Will I get the same cleaner each visit?

Accepted Answer

For weekly and fortnightly clients — yes, we send the same cleaner. For once-off jobs we assign the next available trained team.

Question 11

Do cleaners arrive in uniform?

Accepted Answer

Yes — branded navy uniforms with ID. Estate security can verify them on arrival.

Question 12

Are you insured?

Accepted Answer

Yes. Kempton Clean Co. carries public liability insurance covering accidental damage during cleaning.

Question 13

Do you bring your own cleaning supplies?

Accepted Answer

Yes. Our teams arrive fully equipped with eco-friendly, child- and pet-safe products. If you prefer specific products we'll happily use yours.

Question 14

How long does a cleaning take?

Accepted Answer

Standard 2–3 bedroom home: 2–3 hours. Deep clean: 4–6 hours. Move-in/out: 5–8 hours with a team.

Question 15

Do I need to be home during the clean?

Accepted Answer

No. Most clients give us a key, alarm code or biometric access. We sign an NDA and lock-up checklist before any keys are issued.

Question 16

What is your satisfaction guarantee?

Accepted Answer

If anything is missed, WhatsApp us within 24 hours and we return to re-clean the area free of charge.

Question 17

What areas do you serve?

Accepted Answer

Kempton Park, Kempton Park CBD, Birchleigh, Birch Acres, Glen Marais, Edleen, Norkem Park, Rhodesfield, Pomona, Croydon, Terenure, Isando, Spartan, Edenvale, Bedfordview, Tembisa, Boksburg, Benoni and surrounds.

Question 18

Do you clean estates and complexes?

Accepted Answer

Yes — we hold gate-clearance protocols for most major Kempton Park, Glen Marais and Birch Acres complexes. Biometric and visitor-app friendly.

Question 19

Do you also do pest control?

Accepted Answer

Yes — our pest division Kempton Pest Co. handles cockroaches, rodents, ants, bed bugs, fleas, ticks and termites with a 30-day re-treatment guarantee. Call 073 615 4950.

Question 20

Are pest treatments safe for pets and kids?

Accepted Answer

Yes — we use registered, low-toxicity formulations applied as gels, baits and targeted residuals. Treated areas are safe within 1–2 hours of drying.

Everything you need to know

Pricing & Quotes

Booking & Scheduling

Cleaners & Trust

Cleaning Process

Areas & Coverage

Pest Control

Common pest control questions answered on dedicated pages

Explore more

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